Gaming is for entertainment, not stress or harm. Crizytime believes every player deserves a safe environment to play in. Our responsible gaming policy helps you set the right limits and stay in control.
Online gaming is a source of fun and entertainment for millions of people. But when control slips, it can cause serious harm to your personal finances and family life. Responsible gaming at Crizytime means creating an experience where you stay fully in control — how much time you spend, how much money you wager, all of it in your hands.
Responsible Gaming is more than a policy at Crizytime — it is a core philosophy. We believe gaming is a form of entertainment, never a source of income or a way to solve problems. That is why our platform offers a full suite of self-control tools to help you build and maintain healthy gaming habits.
This protection is especially important for players in Bangladesh, where online gaming is now widely accessible and available anywhere via smartphone. That very convenience can become a risk factor in some cases. Crizytime wants you to finish every session with a smile — not feeling frustrated or worried.
Keep in mind: Gaming should always be about entertainment. Chasing losses by playing more is never a solution — it only makes things worse.
Our approach to responsible gaming at Crizytime is built on several core pillars that guide every decision we make.
Our platform is designed to prevent excessive gaming. We never encourage you to play beyond your means. Crizytime's responsible gaming policy is built in line with international gaming standards and regulatory guidelines.
We believe an informed player is a safer player. That's why Crizytime provides transparent information on each game's odds, RTP (Return to Player), and risk level — so you can make fully informed decisions before you play.
In your Crizytime account settings, you can set your own daily, weekly, and monthly deposit limits. Limits take effect immediately once set, and any request to increase them is subject to a 72-hour cooling-off period.
Problem gambling or gaming addiction typically develops gradually. Players often do not realise when entertainment has crossed the line into a problem. As part of Responsible Gaming at Crizytime, we want to raise your awareness — if you notice any of these signs, take action right away.
If you recognise more than two of the above signs in yourself — Please contact our support team or take the self-assessment test below. Seeking help is not a weakness — it's the right step to take.
Answer the following questions honestly. If more than five of your answers are "yes", it may be time to seek Responsible Gaming support.
Think honestly about each question.
Are you spending more time or money on gaming than you planned?
Do you find yourself thinking "just one more round" after a loss?
Do you feel restless or irritable when you're unable to game?
Have you lied to family or friends about your gaming?
Have you delayed paying essential bills or expenses because of gaming?
Have you tried to stop gaming but found you couldn't?
Have you neglected work, studies, or family responsibilities because of gaming?
Do you find yourself needing to bet more and more to feel the same level of excitement?
At Crizytime, we provide a range of powerful tools to help you stay in control of your gaming experience. They're easy to use and accessible at any time from your account settings.
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Lowering your limit takes effect immediately; increasing it requires a 72-hour waiting period.
Set a maximum duration for each gaming session. When the time is up, the platform will automatically log you out.
Your session will automatically end once you've lost a set amount, removing any temptation to chase losses.
At set intervals, a reminder will appear on screen summarizing how long you have been playing and how much you have won or lost.
Take a gaming break from 1 day up to 6 weeks. Your account will be temporarily deactivated during this period.
Take a complete break from the platform for 6 months to 5 years. Your account cannot be reactivated during this period.
If you feel you need a longer break, use Crizytime's self-exclusion feature. It is the strongest protective measure available. Once activated, it cannot be cancelled before the set period ends.
After logging in, click your profile icon in the top right corner and navigate to the "Responsible Gaming" section.
Click the "Self-Exclusion" button and choose your exclusion period: 6 months, 1 year, 2 years, 3 years, or 5 years.
Confirm your identity with your password and OTP for security purposes. This ensures that no one else can make this decision on your account.
Click the final confirmation button. Your account will be locked immediately and a confirmation email will be sent to you.
Alongside self-exclusion, consider seeking professional support. Our support team can help connect you with the right assistance organisations.
If you are unable to go through the process on your own, contact us directly at [email protected] Send an email to our address with "Self-Exclusion Request" in the subject line. Our team will take action within 24 hours.
Only users aged 18 or above may create an account and play at Crizytime. This is one of our strictest policies, with zero exceptions.
We verify your age at registration and may request a government-issued ID in any case of doubt. Providing false information about your age will result in permanent account closure and forfeiture of all funds.
If there are children or teenagers in your household who use your devices, take the following precautions:
If you suspect that a minor is using your account or someone else's, report it immediately to [email protected].
Gaming addiction is a real issue, and seeking professional help is completely normal. Beyond Crizytime's own support team, a number of professional organizations are available to help you. Reaching out is the first and most important step.
Keep in mind: Asking for help is a sign of strength, not weakness. At Crizytime, we're always here for you — not just as a player, but as a person.
We do not just talk about it — we take concrete steps at every level to protect our players.
At Crizytime, player wellbeing — mental and financial — always comes before profit. Responsible gaming is an integral part of how we operate.
From deposit limits to full self-exclusion — every tool you need to manage your gaming is available directly in your account.
Age verification is carried out at every stage of registration and transactions. We take the protection of minors seriously and make no exceptions.
Our Responsible Gaming expert team is available around the clock and ready to talk. Support is available in Bengali.
The RTP, winning probability, and risk level of every game are clearly displayed. You will never be betting in the dark.
Crizytime's responsible gaming policy is operated in accordance with international regulatory guidelines and industry standards.
Here we give honest answers to questions you may have been asking yourself.